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Q: Are SameGram metal detectors and checkweighers compliant with food safety standards?

A: Yes. SameGram inspection systems are designed with hygienic stainless steel construction and support compliance with international food safety frameworks, such as HACCP, GFSI, BRC, and IFS. They provide traceability and audit records to help food manufacturers meet strict quality and regulatory requirements. For specific certificates, please get in touch with SameGram directly.

Q: Can SameGram systems integrate with MES or ERP systems and maintain audit records?

A: Yes. SameGram's checkweighers and combination systems support data connectivity for MES/ERP integration and USB export. They provide traceability, audit logs, and production records to meet food safety and quality compliance requirements, including GFSI, BRC, and IFS audits. Please refer to individual product pages for available interface options.

Q: Can SameGram metal detectors inspect foil or metallized film packaging?

A: Yes. SameGram's DD-220 series is designed specifically for aluminum foil and metallized film packaging. It utilizes advanced coil technology to enhance ferrous metal detection in challenging pack types, while maintaining a hygienic stainless-steel construction. For optimal results, verify the correct model and aperture size for your packaging.📝Learn More about Aluminum Foil Pack Metal Detector

Q: Can you supply combined metal detector and checkweigher systems?

A: Yes. SameGram provides advanced checkweigher and metal detector combination systems, including the SCM-4530L2 model. This integrated solution performs accurate weight control and metal detection in one compact unit, helping manufacturers reduce footprint, ensure product quality, and streamline compliance with food safety standards. With a space-saving design and easy operation, it is ideal for modern food production lines.📝Learn More about Checkweigher with Metal Detector Combination System

Q: Are your machines compliant with food safety standards?

A: Yes. SameGram machines comply with FDA, USDA, HACCP, and IFS standards. Built with 304/316 stainless steel and IP65–IP69K protection, they ensure hygiene, traceability, and full compliance for global food and beverage production.

Q: Can your machines be customized for specific production lines?

A: Yes. We offer fully customized solutions based on your product size, weight range, conveyor speed, and production layout. Our checkweighers and metal detectors can also be seamlessly integrated with packaging lines, labeling machines, and other automation systems to maximize efficiency.

Q: Can metal detectors detect all types of metals?

A: Yes, industrial metal detectors can detect ferrous, non-ferrous, and stainless steel contaminants. They are widely used in the food, pharmaceutical, and packaging industries to guarantee product quality.

Q: Can I test my products on a checkweigher or metal detector before purchase?

A: Yes. Our machines can provide free testing for samples you send to us. Simply ship your samples to our facility, and we will conduct tests based on your product specifications. You will receive a detailed testing video, data report, and our recommended optimal solution. This helps you confirm equipment compatibility and performance before purchase, reducing procurement risks.

Q: Can I request a Proforma Invoice (PI) or Commercial Invoice (CI)?

A: Yes. We provide a complete set of export documents upon request, including the Proforma Invoice (PI), Commercial Invoice (CI), Packing List (PL), and Certificate of Origin (CO) to support your international trade and customs clearance needs.

Q: What information is required for a custom checkweigher order?

A:To help us design the most suitable weighing or inspection solution for your needs, please provide the following:· Product dimensions· Weight range· Production speed· Production line layoutFor a faster and more accurate recommendation, we encourage you to fill out our Product Selection Form here:👉 Customized Weighing and Inspection Solutions

Q: What is the weighing accuracy of SameGram machines?

A:SameGram checkweighers offer high-precision performance with weighing accuracy ranging from ±0.02 g to ±10 g, depending on the model and product weight. For example, our SC1-C-3523L1 model delivers up to ±0.02 g precision for small items, while heavy-duty mo±3–10 g accuracy for loads up to 30 kg.👉 Explore our models for more details

Q: Does SameGram equipment support explosion-proof and dustproof protection?

A: Yes. SameGram offers equipment with IP65-rated stainless steel construction, ensuring dustproof and waterproof performance suitable for harsh industrial environments. For operations in hazardous areas, we also provide explosion-proof checkweighers, such as our SC-EP model, specifically designed for Ex-zones.👉 Learn more: Dynamic Checkweigher for Ex-Zones – SC-EP

Q: What should I do if the machine malfunctions?

A: If a malfunction occurs, SameGram provides comprehensive after-sales support including remote diagnostics, spare parts delivery, and on-site troubleshooting and repair by our engineers.

Q: What payment methods do you support?

A: We currently support payment via Telegraphic Transfer (T/T).